CANCELATION POLICY

1. All private and semi-private sessions plus massage are 55 minutes. Sessions will begin, and end promptly as scheduled.
2. 48-hour notice of cancellation is required to avoid being charged for all private, semi-private and massage appointments. Please cancel online, call, or e-mail your instructor directly.
3. Mat/Fit group classes are between 30 to 60 minutes and all group Equipment classes are 60 minutes. Regardless of arrival time, sessions will end at the scheduled time.
4. 24-hour notice of cancellation is required for all group classes to avoid being charged. Please cancel online, call, or e-mail your instructor directly.
5. If you wish to cancel your duet session, you must not only cancel online or with your instructor directly, but you must also give your partner 48 hour’s notice so that they may opt to either cancel or keep the scheduled appointment time and pay for a private session. Failure to do so will result in a late cancellation charge.
6. No-shows and late cancellations will be charged the full amount of the scheduled session.
7. In case of last-minute instructor illness or emergency, we will reschedule your appointment at another time that is convenient for both parties.